Terms of service

Last Updated: 15/10/2024

Welcome to My Bleeding Days! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or using our website at www.mybleedingdays.com you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Overview

My Bleeding Days, trading under Core and Floor Restore PTY LTD,  offers a range of products and services designed to support women in better understanding and honouring their menstrual cycles and other life stages. By placing an order with us, you are agreeing to these Terms and Conditions, as well as our Privacy Policy, which governs how we handle your personal information in compliance with the Australian Privacy Act 1988 (Cth).

2. Eligibility

To use our website and place orders, you must be at least 18 years old or have the permission and supervision of a legal guardian. By using our site, you confirm that you meet this age requirement.

3. Products and Services

All descriptions of products, pricing, and availability are subject to change at any time without notice. We strive to display the most accurate product information, including colours and details. However, we cannot guarantee that your device’s display of any colour will be accurate. Please be aware that our jewellery range is made with natural gemstones with each stone being unique from another therefore there will be slight colour differences in your unique gemstone jewellery than what you might see in our photos.

Orders and Payment

By placing an order, you agree to pay the specified price for your purchase. We accept various payment methods, including major credit cards and digital payment platforms. Payments are processed securely, and your financial details are handled in accordance with our Privacy Policy and Australian Consumer Law (ACL).

Order Acceptance

Once an order is placed, you will receive a confirmation email. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in product or pricing information, or issues identified by our payment processing system.

4. Shipping and Delivery

We strive to ship orders promptly after payment has been processed. Estimated delivery times will vary based on your location and the shipping method chosen at checkout. We are not responsible for delays or losses caused by shipping carriers or customs processes.

International Shipping and Duties

For customers outside Australia, import duties, taxes, and customs fees may apply. You are responsible for these charges and should check with your local customs office for more information.

5. Returns and Refunds

My Bleeding Days (trading under Core & Floor Restore PTY LTD)  adheres to Australian Consumer Law, which provides for certain guarantees in relation to the quality and fitness for purpose of products. If a product is faulty, you are entitled to a replacement, repair, or refund, depending on the nature of the fault. If you are not satisfied with your purchase, please refer to our Return Policy, available on our website, for further instructions.

Return shipping costs are the responsibility of the customer unless the item received was incorrect or damaged.

6. Intellectual Property Rights

All content available on our website, including but not limited to text, graphics, logos, images, and designs, is the property of My Bleeding Days, trading as Core and Floor Restore PTY LTD or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. Unauthorised use of our intellectual property is strictly prohibited.

7. User Conduct

When using our website, you agree to:

  • Not use the site for any unlawful purpose or in any way that could damage or impair the website’s functionality.

  • Not use any automated means to access our website, except for search engine operators and technology providers.

  • Not engage in any conduct that we deem to be harmful or offensive.

8. Privacy Policy

Your privacy is important to us. My Bleeding Days complies with the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth). Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

9. Limitation of Liability

To the maximum extent permitted by law, My Bleeding Days shall not be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising out of the use or inability to use our products or website. However, nothing in these Terms and Conditions shall exclude or limit liability under Australian Consumer Law.

10. Indemnification

You agree to indemnify and hold harmless My Bleeding Days, trading as Core and Floor Restore PTY LTD, its affiliates, partners, officers, and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms and Conditions, your violation of any law, or your infringement of any third-party rights.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Queensland and the Commonwealth of Australia. Any disputes arising out of or relating to these Terms and Conditions or your use of our website will be resolved in the courts of Queensland, Australia.

12. Changes to Terms and Conditions

My Bleeding Days reserves the right to update or change these Terms and Conditions at any time. Your continued use of the website following the posting of any changes constitutes acceptance of those changes. We encourage you to review these Terms and Conditions periodically.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: hello@mybleedingdays.com.au

Thank you for choosing My Bleeding Days! We are honoured to support you in your journey of understanding and embracing your menstrual cycle to rediscover your power.