Shipping policy

Shipping Policy

Thank you for choosing My Bleeding Days to honour your cycle, embrace your bleed and connect with your body without judgement or shame. 

We know you’re excited to receive your package but please note that all orders must be signed for upon delivery and we are unable to accommodate requests for items to be left unattended.

Below is our shipping policy, crafted with care to ensure a smooth experience. 

Shipping Locations

We ship across Australia and select international destinations. If you have questions about shipping to your area, please feel free to reach out.

Shipment processing time:

Every package is thoughtfully prepared just for you. Orders are typically processed within one business day. If you order before midday, we aim to get it out the same day. After midday - we’ll ship the next business day. Please note that we only process orders on business days.

Once your order has been shipped, you will receive a confirmation email with tracking information to help you follow your package’s journey to you.

Shipping Rates

To ensure transparency, shipping costs will be calculated at checkout based on your location and order weight. 

Australian shipping:

  • Standard Shipping: $12.90– Estimated delivery within 7 business days depending on your location.

  • Express Shipping: $17.95 up to 500g – Estimated delivery within 1-3 business days depending on your location.

  • Free shipping for product orders of $175 

Delivery Times

While we do our best to meet the estimated delivery times, please understand that unforeseen circumstances may arise, including weather or courier delays. Your patience and understanding are greatly appreciated.

Order Tracking

After your order ships, you’ll receive an email with a tracking number. We encourage you to track your order so you can prepare for its arrival (remember, all packages must be signed for).

Lost or Damaged Items

It doesn’t happen often, but unfortunately, it does sometimes occur. MBD is not liable for any products that are damaged or lost in the shipping process. If you receive a damaged item, please take photos of it and keep the packaging and damaged goods. You will need to file a claim directly with Australia Post and take the products and packaging to your nearest post office.